Get support

If you’ve been affected by an invisible condition, or you know someone who has, you might find these suggestions useful…

‘Everyone wants to be brave. Very few of us want to feel vulnerable. There is no courage without uncertainty, risk and emotional exposure. Brave is vulnerable.’

– Dr Brené Brown, social scientist

Helpful people & places

Everyone needs help from time to time. When a problem feels too big to handle alone, there are groups or organisations who can offer support. Here’s just a handful we’ve found to be useful. 

Helplines partnership logo

Find a Helpline

Find organisations offering support for a wide range of needs. Many of which you can contact via phone, email, text or online quickly and easily.

Visit website

Samaritans logo


Confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide.

Helpline: 116 123 (24 hours a day, free to call)

Visit website

Elefriends logo


A supportive online community where you can be yourself. Elefriends is run by Mind. 

Visit website

Anxiety UK logo

Anxiety UK

Confidential support for anyone affected by anxiety, stress and/or anxiety based depression.

Helpline: 03444 775 774 (Mon-Fri, 9.30am-5.30pm)

Text service: 07537 416 905

Visit website

Mind logo

Mind Infoline

Confidential advice on where and how to get help for all sorts of mental health problems. 

Helpline: 0300 123 3393 (Mon-Fri, 9am-6pm)
Text: 86463

Visit website

National Autistic Society logo

National Autistic Society

The UK’s biggest provider of specialist autism services. 

Helpline: 0808 800 4104 (Mon-Thur 10am-4pm, Fri 9am-3pm)

Visit website

Citizens Advice logo

Citizens Advice

Free, confidential and independent advice on welfare benefits, debt, housing, employment and more.

Helpline: 03444 111 444 (Mon-Fri, 9am-5pm)

Visit website

Action for ME logo

Action for ME

Information and advice on living with ME (also known as chronic fatigue syndrome). On the website you can search for local ME support groups

Visit website

The Mix logo

The Mix

Judgement-free information and support for young people (13 to 25-years-old) on a range of issues, including mental health problems. Webchat is available via the website.

Visit website 

Helpline: 0808 808 4994 (11am-11pm, free to call)
Crisis support: Text ‘THEMIX’ to 85258

Gov UK logo

Access to work

Get help at work, including a government Access to Work grant, if you have a disability or health condition.

Visit website

Pain Concern logo

Pain Concern

A charity dedicated to supporting people with pain. Check out the videos and radio programmes.

Helpline: 0300 123 0789 (Mon, Thur, Fri, 10am-12pm and 2pm-4pm)

Visit website

Do-it logo


Find a volunteering opportunity near to you and be part of a community.

Visit website

Illustration of people having coffee, smiling


If you’re a carer needing support you can contact any of the organisations listed here – as well as Carers Direct and the Carers Trust.


Soothing voices and wise words. A few of our favourite self-help videos, animations and podcasts.

Tara Brach headshot

Tara Brach meditations

Pain Concern logo

Airing pain (Pain Concern)

Compassionate Mind logo

Compassionate Mind

Taking care of ourselves

Self-help tips from Hidden Stories contributors.

The Hidden Stories support group

The Hidden Stories Facebook support group is a safe space for sharing thoughts or asking questions. 

Hidden Stories Community - invisible/hidden illnesses and conditions group